Protecting Your Belongings
It's important to us that your belongings arrive safely. We
train our staff thoroughly to ensure that your belongings are packed
correctly, transported safely and unloaded professionally while moving.
But sometimes during moving, an item might get damaged.
That's why we offer valuation protection, a program that resolves the
situation quickly, keeping you happy throughout our relationship.
Free Basic Liability Protection
Basic Liability Protection is free. It provides repair
or replacement up to a maximum of $.60 per pound per article in case of
damage or loss.
But what if the level of protection you need is
greater than our basic liability coverage?
Maximum Value Protection (MVP)... Your Optimum Coverage
Maximum Value Protection gives you complete peace of
mind during while moving. MVP provides full replacement protection on
any item damaged or lost during your move. We will pay to replace or
repair the item, whichever is less, up to the full value of the item
after the deductible.
MVP even protects the value of pairs or sets when just
one of the items is damaged (if you select a no-deductible protection
plan). For instance, let's say one of a pair of matching lamps is
damaged beyond repair. If we can't find an exact replacement, we will
pay to replace both lamps.*
MVP Replacement Values
Let's say you bought an antique armoire for $1,600, and
it weighs 150 pounds. Under MVP, if the armoire is damaged beyond
repair, you would receive full replacement value. With basic liability
protection, you would receive only $.60 per pound.
- MVP Compensation: $1,600
- Basic Liability Protection Compensation: $90
MVP offers the best possible protection for your important
belongings. Talk with your Relocation Consultant to help decide what's
right for you.
Getting MVP Coverage Is Simple
To protect the total value of your belongings, select the
appropriate level of MVP. We suggest consulting your homeowner's or
renter's insurance policy for recommended coverage levels, or ask your
Relocation Specialist to help you determine the proper amount. At a
minimum we recommend that you declare $5.00 per pound times the total
weight of your shipment. And be sure to make your request for MVP in
writing in the valuation statement on your Bill of Lading.
* See the terms and conditions specified on the North
American Protection Plans Worksheet and North American's published
tariffs. Complete replacement of multiple-item sets of china, gold and
silver flatware, and crystal glassware are excluded from pairs and sets
protection under the MVP Plan.